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Shipping & Delivery
 

Courier (Local or Interstate)

Delivery Information and Freight Delivery Address

The customer must provide a delivery address where deliveries can be made during normal business hours (Monday to Friday 9am-5pm).

A post office box address cannot be accepted.(only for Australia Post se information for Posting )

Emmsee will notify the customer when goods are ready for despatch .A tracking numbr will also be provided to the customer where applicable.

It is recommended that someone is at the specified delivery address on any given day during normal business hours Monday to Friday to accept delivery of the goods. Please give us any special delivery instructions so we can pass them on to the freight company.

If there is nobody to sign for the goods when they are delivered the freight carrier may leave a missed delivery advice card in the letter box advising of the failed delivery. The goods will then be returned to their local depot and the customer will then need to make contact with the freight carrier directly.

Delivery Instructions

Please provide clear delivery instructions within the “Special Delivery Instructions” area of the checkout. The customer must provide us with any special delivery details relating to your delivery address. For example, the delivery address of the customer be in an apartment block, high rise building, block of units or flats or have restricted access. This is so that special arrangements can be made if necessary. Special equipment or extra labour required to fulfil the delivery may incur an additional charge. Emmsee will advise the customer of any additional charges.

Insurance

Transit insurance will be taken out by Emmsee and/or our suppliers to ensure that your goods are fully covered for any accidental damage or breakages that may occur during the delivery process

Australia Post

Delivery Information and Freight Delivery Address

The customer must provide a delivery address or a PO Box where deliveries can be made during normal business hours (Monday to Friday 9am-5pm). If there is nobody to sign for the goods when they are delivered Australia Post may leave a missed delivery advice card in the letter box advising of the failed delivery. The goods will then be returned to their local Post Office, the customer will then need to make contact with Australia Post directly.

Delivery Instructions

Please provide clear delivery instructions within the “Special Delivery Instructions” area of the checkout. The customer must provide us with any special delivery details relating to your delivery address. For example, the delivery address of the customer be in an apartment block, high rise building, block of units or flats or have restricted access. This is so that special arrangements can be made if necessary. Special equipment or extra labour required to fulfil the delivery may incur an additional charge. Emmsee will advise the customer of any additional charges.

Insurance

Transit insurance can be taken out by Emmsee on behalf of the customer to ensure that your goods are fully covered for any accidental damage or breakages that may occur during the delivery process. This will only be taken out by Emmsee at the request of the customer. All additional cost for the insurance is to be paid by the customer.

 
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